Click Here for Information on COVID-19 / Corona Virus

Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.

Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring  visits, and witnessing advanced health care directives.

Learn More »

 

Success Stories

During a visit to a nursing home, an Ombudsman noticed that several residents were using oxygen concentrators.  The filters on the concentrators were clogged and failing to provide the proper amount of clean oxygen to the residents.  The Ombudsman was able to ensure that the facility staff cleaned the filters, avoiding a potentially life threatening situation.

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates.  The facility staff stated the reason for the locks was to keep the dementia residents from wandering away.  Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits.  The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.