Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Providing Compassionate and Caring Advocacy to All Residents in Long Term Care Facilities

Long Term Care Ombudsman Services of San Luis Obispo County is an advocate for improving in resident care and improving residents quality of life.

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Success Stories

Mildred has lived in a nursing home for the past six months, following the death of her husband who was her caregiver.  Mildred has Alzheimer’s Disease and needs care.  Her daughter was in charge of Mildred’s money.  She was supposed to pay for her care at the nursing home.  Unfortunately, the daughter was using the money to pay for her own personal items.  She was not paying for Mildred’s care at the nursing home.  The facility staff contacted our office for help because they did not want to evict Mildred.  We were able to work with law enforcement to stop Mildred’s daughter from using the money.  Other family members are now taking care of Mildred’s bills.

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates.  The facility staff stated the reason for the locks was to keep the dementia residents from wandering away.  Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits.  The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.