Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Providing Compassionate and Caring Advocacy to All Residents in Long Term Care Facilities

Long Term Care Ombudsman Services of San Luis Obispo County is an advocate for improving in resident care and improving residents quality of life.

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Success Stories

During a visit to a residential care facility for the elderly, an Ombudsman noticed that one of the residents required a complex medical device.  According to care facility regulations, the care facility staff must receive training to properly use the medical device to protect the health of the resident.  The facility staff had not been trained, so the Ombudsman worked with the licensing agency to ensure that the training was received quickly.

Mary, a 93 year old female resident in a nursing home had been asking her family about her finances for several months. Her family refused to provide the information she wanted, and she was frustrated. She contacted the facility staff who then contacted our office. We were able to obtain her financial records and provide them to her. Her family had been doing an excellent job of managing her money, but they had not considered her right to information regarding her finances. We also helped the family and the resident work out a monthly system that will provide her with the information she wanted and keep it safe.