Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Providing Compassionate and Caring Advocacy to All Residents in Long Term Care Facilities

Long Term Care Ombudsman Services of San Luis Obispo County is an advocate for improving in resident care and improving residents quality of life.

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Success Stories

Mildred has lived in a nursing home for the past six months, following the death of her husband who was her caregiver.  Mildred has Alzheimer’s Disease and needs care.  Her daughter was in charge of Mildred’s money.  She was supposed to pay for her care at the nursing home.  Unfortunately, the daughter was using the money to pay for her own personal items.  She was not paying for Mildred’s care at the nursing home.  The facility staff contacted our office for help because they did not want to evict Mildred.  We were able to work with law enforcement to stop Mildred’s daughter from using the money.  Other family members are now taking care of Mildred’s bills.

Frances had been living in a nursing home for one year.  Due to a stroke, she was unable to move her body and she was in bed most of the time.  Frances told her Ombudsman that another resident was coming into her room and hitting her, grabbing her arms and legs and yelling at her.  The Ombudsman was able to ensure that the facility staff protected Frances from any additional abuse.