Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Providing Compassionate and Caring Advocacy to All Residents in Long Term Care Facilities

Long Term Care Ombudsman Services of San Luis Obispo County is an advocate for improving in resident care and improving residents quality of life.

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Success Stories

During a visit to a nursing home, an Ombudsman noticed that several residents were using oxygen concentrators.  The filters on the concentrators were clogged and failing to provide the proper amount of clean oxygen to the residents.  The Ombudsman was able to ensure that the facility staff cleaned the filters, avoiding a potentially life threatening situation.

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates.  The facility staff stated the reason for the locks was to keep the dementia residents from wandering away.  Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits.  The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.