Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.

Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring  visits, and witnessing advanced health care directives.

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Success Stories

An Ombudsman was visiting a nursing home and discovered that the shower rooms had open bottles of cleaning supplies on the floor.  The Ombudsman was able to work with the staff to ensure that all cleaning supplies were locked away from the reach of confused residents.

During a visit to a nursing home, an Ombudsman noticed that several residents were using oxygen concentrators.  The filters on the concentrators were clogged and failing to provide the proper amount of clean oxygen to the residents.  The Ombudsman was able to ensure that the facility staff cleaned the filters, avoiding a potentially life threatening situation.