During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates. The facility staff stated the reason for the locks was to keep the dementia residents from wandering away. Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits. The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.
Welcome to Long Term Care Ombudsman
Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.
Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring visits, and witnessing advanced health care directives.