Frances had been living in a nursing home for one year. Due to a stroke, she was unable to move her body and she was in bed most of the time. Frances told her Ombudsman that another resident was coming into her room and hitting her, grabbing her arms and legs and yelling at her. The Ombudsman was able to ensure that the facility staff protected Frances from any additional abuse.
Success Stories
All names have been changed to protect the confidentiality of the residents.