Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.

Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring visits, and witnessing advanced health care directives.

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Success Stories

Jennifer, a 73 year old female who has resided in a residential care facility for the elderly since 1999, used all of her savings to pay for the care facility. She contacted our office for help to avoid being evicted to a nursing home. We were able to help Jennifer qualify for state and federal programs that helped to pay for her care. In addition, we provided the care facility with the licensing regulations that stopped them from evicting her.

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates. The facility staff stated the reason for the locks was to keep the dementia residents from wandering away. Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits. The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.

CONNECT WITH US

(805) 785-0132

FAQs

Common Complaints We Resolve

What Does an Ombudsman Do?

Who Can Use Ombudsman Services?

MAKE A DONATION

All funds raised for Long Term Care Ombudsman will be used to expand our services to seniors in San Luis Obispo County. Contributions may be tax-deductible, please contact your tax advisor. 501© (3) Federal ID #77-0026510.

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