• Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo

Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.

Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring  visits, and witnessing advanced health care directives.

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Success Stories

Mary, a 93 year old female resident in a nursing home had been asking her family about her finances for several months. Her family refused to provide the information she wanted, and she was frustrated. She contacted the facility staff who then contacted our office. We were able to obtain her financial records and provide them to her. Her family had been doing an excellent job of managing her money, but they had not considered her right to information regarding her finances. We also helped the family and the resident work out a monthly system that will provide her with the information she wanted and keep it safe.

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates.  The facility staff stated the reason for the locks was to keep the dementia residents from wandering away.  Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits.  The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.