• Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo
  • Long Term Ombudsman Services of San Luis Obispo

Welcome to Long Term Care Ombudsman

Welcome to Long Term Care Ombudsman

Promoting the highest possible life and care to all residents of long term care facilities.

Long Term Care Ombudsman Services of San Luis Obispo County provides residents of care facilities with access to advocacy services, complaint investigation and resolution, facility monitoring  visits, and witnessing advanced health care directives.

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Success Stories

During a visit to a nursing home, an Ombudsman discovered that the facility staff had placed padlocks on the outside patio gates.  The facility staff stated the reason for the locks was to keep the dementia residents from wandering away.  Due to fire safety and evacuation purposes, it is a violation of state regulations to lock outside gates without the proper fire clearance and permits.  The Ombudsman alerted the fire marshal who quickly arrived at the facility and corrected the problem.

During a visit to a residential care facility for the elderly, an Ombudsman noticed that one of the residents required a complex medical device.  According to care facility regulations, the care facility staff must receive training to properly use the medical device to protect the health of the resident.  The facility staff had not been trained, so the Ombudsman worked with the licensing agency to ensure that the training was received quickly.